Delivery policy
Every order made on the website is packed and processed from our warehouse located in Charlotte, NC. Upon receiving the order, we generate a label, and you will get an email or SMS notification containing tracking details once the label is created. We operate Monday through Friday each week, with some holidays as exceptions. Any delays or exceptions will be posted on the announcement tab of our website! Usually, orders are dispatched either the same day or by the next business day at the latest from our warehouse, where a USPS driver collects them. Typically, USPS shipping takes 2-5 days to arrive at any location within the continental US, although during holiday seasons and busy periods, delivery may be delayed by a few additional days.
All orders are sent in a plain and generic bubble wrap envelope or a brown cardboard box
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